The lawsuit against Transavia for the ‘coronavouchers’ has been dismissed and the airline is going to refund passengers the full ticket amount. Thousands of passengers were given a voucher due to the corona crisis in exchange for their cancelled flight, but several were not satisfied and filed a lawsuit with claim agency Aviclaim. A total of 85 Transavia customers will receive more than 20,000 euros in airline tickets back with the settlement.
That case concerned not only Transavia, but also KLM. The latter company does not settle and allows the lawsuit to continue. That is striking, according to Aviclaim, because KLM, just like Transavia, reported last week that it would pay everyone who would like to have the money from the flight ticket returned. Previously, airlines only refunded travellers whose flights were cancelled after a certain date.
In total, more than 7,500 passengers reported to Aviclaim. The claims agency reports that there are now claims with 66 different airlines.